April, 2019

13Apr9:00 AM4:00 PMWorkshop on Developing Cultural Competence in Counselling in a Multicultural Malaysia9:00 AM - 4:00 PM Event Type:Workshop Contact Hours: 4

Event Details

Since Merdeka, with economic development and influx of foreign workers, Malaysia is becoming more diverse with multiple ethnicities, languages, customs, foods, and cultural worldviews. All these have contributed to Malaysia’s great cultural heritage, making it a favourite tourist destination.

However, for the mental health professionals, the multicultural phenomenon also evokes some cross-cultural challenges as well. While most Malaysians and foreign workers communicate easily in Bahasa Malaysia, there still exist racial prejudice, biases, suspicions, and misunderstanding.

The primary task for counsellors is to develop their cultural competence to ensure optimal positive therapeutic outcome. This workshop will help counsellors to become more aware and sensitive of their own and their counselees’ cultural embeddedness.

Counsellors will learn how to grow in their cultural competence by constructing their own cultural genogram and by assessing their journey on the Developmental Model of Intercultural Sensitivity. They will also learn to use the GRACE Model to develop their counselee’s strength based cross-cultural coping skills.

Learning Objectives

  1. Counsellors will identify the spectrum of diversity issues that influence themselves and their counselees’ ability to solve their presenting problems.
  2. Counsellors will appraise their own acculturative experiences of intentional and unintentional imposition of cultural values on their counselees.
  3. Counsellors will recall the acculturation process and the importance of bicultural focality as a therapeutic outcome.
  4. Counsellors will assess and intervene on the presenting problems of their counselees using the GRACE Model.
  5. Counsellors will evaluate the qualities necessary to be a competent cross-cultural counsellor.


  • RM80 for NACC members
  • RM160 for non-members

LKM CPD Points Awarded: 2 Points

Contact Hours



(Saturday) 9:00 AM - 4:00 PM



National Association of Christian Counselors NACC Malaysia

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  • Dr. Ben Lim

    Dr. Ben Lim

    A Licensed Marriage and Family Therapist in California and Texas. He earned his Ph.D. in Marriage and Family Therapy from Texas Tech University, TX. Ben is a Clinical Fellow and Approved Supervisor of the American Association of Marriage and Family Therapy. Dr. Ben is the Emeritus Professor of Marital and Family Therapy at Bethel University Minnesota. He works with individuals, couples, and families from a systemic perspective, specializing in premarital counselling, marriage enrichment, parenting, marital and family therapy, multi-cultural therapy, spiritual biopsychosocial wholeness, crisis intervention and trauma, grief, anxiety, and depression and interpersonal competence. He conducts training and seminars on these topics at conferences and communities in various countries, including his home country Malaysia.